1st December 2011 – Joshua

Christian Fischer was extremely helpful in negotiating the deal, inclusions, colour etc and was very generous with his time. It was unfortunate that delivery of the vehicle was delayed beyond date scheduled for collection and one accessory was not available for several weeks. Dennis’s service on pick up and directions on using each feature was very comprehensive. Whole team  at Hornsby Mazda were very friendly and helpful (Jason on initial inquiry, Christian to close deal, finance team, reception, other sales people, test drive companion etc).

28th November 2011 – Amanda

We live on the northern beaches and visited our local dealer as our first choice as it would be easier with servicing and also good to support a local business . We had done our research and planned to go out and buy that day. We were ignored while we walked around the dealership twice. Even though it was a quiet sunday morning. We then asked for some help and a young guy helped us, he was very friendly and assisted us with a test drive.

After researching online later that day we called Hornsby Mazda to enquire about an advertised demo. We spoke to Christian Fischer, he was very friendly and explained they had just sold the demo with finance pending but would help us out if we drove over to Hornsby. We did and we were so impressed! the welcome we received from the receptionist and all staff was very warm and professional. We then purchased a new car from Christian the same day. We would recommend Christian and the team at Hornsby Mazda to anyone for excellent service and follow up. When we picked up the car, the good service also continued with the car explained very well. We loved being able to take the balloons home to our daughter too!

27th November 2011 – Greta

We had a fantastic experience with salesperson Dennis Chai. He was highly professional, informative and helpful, without being pushy or overbearing. We also loved his sense of humor and actually had fun buying the car! would highly recommend him and Hornsby Mazda to any of our friends considering a Mazda.

22nd November 2011 – Chor

Li tong, our sales person, was extremely professional, easy to deal with, and patient. The best car salesman we’ve ever come across, and deservingly won the business.

15th November 2011 – Mark

Delivery was exceptional. The vehicle arrived on the wednesday prior to the saturday delivery. I was travelling to Sydney on that weekend, Hornsby Mazda pulled out all the stops to have the vehicle ready for collection. Could not be happier. Rod Newbrun was the most professional car sales person i have ever had the pleasure to deal with. I will be returning to Hornsby Mazda if the chance presents itself to buy another car.

14th November 2011 – Kyla

The overall service from Jason Wang and Nicole Jabbour was above and beyond, staying in contact over the whole process & doing what they could to keep me happy and ensure i got what i wanted . ..

10th November 2011 – Rebecca

Due to an accident in my first Mazda 3, i was left without a car for approximately 3 weeks whilst my insurance company organised the replacement car. I was extremely happy with the quick service i received once the issue was left in Hornsby Mazda’s hands. I knew exactly what stage the new car was at as soon as it was it hit Sydney docks. I couldn’t of asked for better service.

6th November 2011 – Michael

30th October 2011 – Stefanie

The only reason i have no not applicable on delivery was that i couldn’t pick it up as i was in hospital after the early birth of my son. However my father who picked the car up was very impressed. The picture Jason emailed me of the car all ready was just lovely as was the flowers included to welcome the birth of my son!

27th October 2011 – Kim

I am thoroughly enjoying my new car. I drove north, east, south, west yesterday and was very disappointed when the day came to a close……. Some women like clothes, others like cars….And yes I have recalled the wonderful A-Z Mazda experience to all.

Thank you once again Rod for your assistance from go to whoa and to all the team at Mazda Hornsby.

26th October 2011 – Bruce & Merlene

Dear Rod

 Thank you for your call and for your wonderful service in the purchase of our Mazda from Hornsby Mazda. We are very happy with it and are enjoying it. We think will have run up 1000km long before the month is up.

 Regards

 Bruce and Merlene

14th October – Christopher

The sales person Li Tong was attentative and professional but not pushy making the selection and then purchase of the car a good experience. Some of your competitors were knocked off my list because of my experience with their sales people rather than a deficiency in their car. Li and Hornsby Mazda were very good and then allowed your car to speak for itself.

 30th September 2011 – Charlie

Rod was fantastic. I said “Rod i am in sales, just show me the car please”. He just showed me the car and features, no hard sell, it was fantastic! At delivery I had a rotten headache he ran through the check list and got me on my way without fuss.

16th September 2011 – Weiyoto

Jason wang is absolutely a great sales person. He knows what we want and what we need. The Hornsby Mazda team gave us the best service we’ve ever got.

23rd August 2011 – Nicola

Staff were brillant, was my first car and they made it feel very special for me, they had great layout and knew exactly what i was looking for, great people especially Jason Wang, would recommend to everyone to go to Hornsby Mazda

21st August 2011 – Suzanne

Excellent customer service, from Li Tong, that appeared genuine. Even though it was m day (we didnt know) looked after very well despite number customers. Would not hesitate to recommend dealership and would go back if intended to upgrade or purchase another.

20th August 2011 – Janet

Overall experience with Jason Wang, and the Hornsby Mazda team, was terrific we ended up with two cars when looking for one, I think that tells you everything.

19th August 2011 – John

We are completely satisfied with our purchase experience. Rod newbrun did an outstanding job of looking after us. Other staff from Hornsby Mazda were also attentive.

18th August 2011 – Russell

Dennis chai did a good job as salesperson. He quickly understood what we were looking for and took time to discuss all the relevant factors, and the options open to us. He was very effective without being over-the-top, compared with most car salesmen we have dealt with over the years.

17th August 2011 – Frederic

After only one month of delivery the new mazda3 neo is a treat to drive. The very comfortable seats and easy access is very important to me, but apart from that the car has great style. I was also most impressed with your salesperson Rod Newbrun at Hornsby Mazda.

30th July 2011 – Gregory

I cannot speak highly enough of Rhiannon Bosma (from Hornsby Mazda) – she is easily the best salesperson I have ever dealt with

30th July 2011 – David

Outstanding sales service from alan dawson. Polite, respectful, honest and upfront. Took a genuine interest without being pushy. Good listener. Cares about his job and is very professional.

29th July 2011 – Anthony

Rod Newbrun did a fantastic job. .. .. Even contacted me to retrun my emails on his days off!. .great support from Rebecca and the Hornsby Mazda team who even drove to my place to pick up rta plate transfer papers as i could not get to hornsby. .. .. .it went without a hitch . .. Well done!

21st July 2011 – Marinko

The salesperson was very professional & friendly and kept me informed about the delivery date. When i picked up my car she took the time to make sure i understood all the features etc. A pleasure to deal with.

20th July 2011 – Bette

Excellent service, from Rod Newbrun, courteous attention and despite my advancing years (92) didnt patronize or shout at me, as so many people do once my age is mentioned.

18th July 2011 – John

We were extemely happy with the service provided to us by Rod Newbrun and all the Hornsby Mazda Team. They kept us informed of every step in the process of purchasing our new vehicle and they went the extra mile when

handing our new vehicle over to us. We cannot thank them enough for the genuine great service they gave us.

17th July 2011 – Jonathon

Dennis Chai was fantastic, as he was informing us about the car without us having to ask about it. His product knowledge is great.

17th July 2011 – Wendy

Salesman Christian Fischer was very good at what he does. Not pushy at all otherwise i would have walked away. Did not like the ‘box’ design and he offered alternative

15th July 2011 – Judith

Christian went the extra mile during the sales process. This is best highlighted on the day that I collected my new car where he ran up to the traffic lights to ensure that i would be able to drive out of the dealership without worrying about the traffic.

13th July 2011 – Jennifer

We were very impressed with the professionalism of Dennis Chai our salesman who has changed our perception of motor vehicle salespersons. Based on above I would go back to Hornsby Mazda for my next car and will and have already recommended the dealership to friends & colleagues. I also look forward to the same level of customer service when we take the car back for its inspection next week.

10th July 2011 – Rakesh

Was impressed by the sales person – Jason Wang. He was not pushy and helped us in taking the right decision. Keep it up!

30th June 2011 – Elana

Christian Fischer was a wonderful salesman who was very patient, even with my attention seeking two year old. He was wonderful to deal with.

26th June 2011 – Gayle

My sales consultant. Her rating ‘p’. P = personality, professionalism, presentation, product knowledge, pride in her product. 2 cars in 6 months same dealership, same sales rep. Thank you Rhiannon.

20th June 2011 – Ashley

Everything went very smooth! impressed at the quality of service received from Dennis and the team at Hornsby Mazda

30th May 2011 – Louise

The sales person Christian Fischer I dealt with was extremely helpful explaining all of the vehicle features & I would definitely recommend him to family, friends & work collegues

28th May 2011 – Patricia

It was a totally happy and fulfilling experience. The salesman, Rod Newbrun, was very efficient and pleasant. He was extremely polite and friendly.

28th May 2011 – Joanna

Excellent customer service, Christian Fischer was awesome. Loved the gift wrapped car when i picked it up

18th May 2011 – Steve

Christian went above and beyond to source me a Mazda3, when delays occured due to disaster in japan

16th May 2011 – Brett

The professional conduct and appearance of the dealership Hornsby Mazda and staff was outstanding. Their goal was to ensure my wife and I were happy with our deal and were undertaking of all aspects of the finance and purchase

15th May 2011 – Greta

Dennis our salesman was most helpful, knowledgeable and genuine. I must say it was a pleasant experience from Hornsby Mazda

15th May 2011 – Albert

All the staff at Hornsby Mazda was exceptional. In particular, Ryan, Dennis and Michelle were very attentive and made me feel comfortable and confident purchasing a vehicle from Hornsby Mazda. They exceeded all expectation!

8th May 2011 – Kristy

Cannot say enough about our experience with Hornsby Mazda and the sales representative, Dennis Chai. .. .. . have recommended the dealership to many others. This is the second car purchased from Hornsby Mazda and they were excellent

7th May 2011 – Roy

I was happy to return to the salesperson, Christian Fischer, many months after our initial meeting because i did not feel pressured and he established a rapport with me

4th May 2011 – Paul

Hi Rod,

I want to thank you for your time, patience and your assistance with the purchase of our new Mazda6 Classic Hatch.

The car was a delight to drive and I am sure we will enjoy every minute driving it.  Not only did it feel great on the road but it also looks great as well and I am very pleased with it. You can say that I am a Mazda man. All I have to do is to work which button does what which I will do as soon as I return from Brisbane next week as I will have some time to myself.

I would also like to thank both Nicole and Michelle for their assistance and patience as well.

I sincerely hope you and Hornsby Mazda will sell more Mazdas in the days, weeks, months, and years ahead and reaching that number one position at the end of the year.

Kind Regards

PAUL

1st May 2011 – Joan

The salesperson Dennis Chai did an exceptional job in selling, informing us on updated from start to finish. I am very happy with the service from Hornsby Mazda

30th April 2011 – Brian

All of the personnel, in particular Dennis Chai; were friendly, happy, helpful and personable and professional in what they did. It certainly made me feel positive about returning in the future.

29th April 2011 – Peter

Thank you Rod. We are very happy with the new car, and your professionalism and friendly demeanour made the whole purchasing experience very pleasant

25th April – Michael

Rhiannon at Hornsby Mazda provided exceptiional customer service throughout the purchasing process and made the experience of buying the new car fun and exciting. Gave me vip treatment.

23rd April 2011 – Norma

The pleasant atmosphere of the dealership at Hornsby Mazda created by Rod Newbrun. The service and attention to every detail, very good after sales service. My companion commented that she did not receive anything like that service when she recently bought a new Toyota. A plus for Hornsby Mazda I thought.

18th April 2011 – Raymond

Extremely happy with Christian’s customer service. Informative, knowledgable and efficient without any of the ’pushiness’ experienced at other dealerships. Very genuine service.

9th April 2011 – Fearnie

The experience of purchasing a new car from Jason Wang was a very pleasant and exciting one – thanks Hornsby Mazda

4th April 2011 – Caroline

Very special experience at Hornsby Mazda seeing my car dressed up with a big red bow and balloons. Ryan was very friendly and pleasant to deal with – felt the dealership at Hornsby really wants to look after their customers

24th March 2011 – Verity

Christian fischer at Hornsby Mazda is a thoroughly delightful, knowledgable, respectful and professional young man and Hornsby Mazda should be made aware of his excellence in his job

18th March 2011 – Tony

The staff at Hornsby Mazda – all areas – are incredibly helpful and go out of their way to assist you all the time.

8th March 2011 – Raelene

Hornsby Mazda, in particular Rhiannon Bosma, were absolutely fantastic to deal with. I cannot fault them on any part of my dealings with them at all. They really do have customer service down to a fine art

5th March 2011 – Tommaso

I would like to make a special mention of Rod Newbrun, Rod looked after me and my wife in the purchase of our new Mazda and it was good to see he was well informed of vehicles attributes and he had a very nice demeanor. I

would not hesitate in recommending Rod and Hornsby Mazda to any new prospective buyers

4th March 2011 – Simone

Christian was a pleasure to deal with. He explained everything very well during the sale negotiation and the handover

4th March 2011 – Leonie

It was a pleasure to with both Rod and Corrie. The whole purchase experience was professional, courteous and easy. Thank you Hornsby Mazda

3rd March 2011 – Janet

I had a wonderful experience at Hornsby Mazda. This is in complete contrast to a very unprofessional experience at another Dealer. It was a complete pleasure to purchase my car at Hornsby Mazda

21st February 2011 – Lynne

The best service we have ever recieved when pruchasing a car. Christian Fischer is an excellent role model for sales people within the automotive industry and a wonderful asset to Hornsby Mazda

22nd February 2011 – Ping

Jason Wang of Hornsby Mazda provided excellent customer service and very knowledgeable. I would recommend

him to my friends who eed to buy a new car.

22nd February 2011 – Charles

The overall service, from Rod Newbrun during sale was excellent with very professional introduction of the vehicle, options, and financial review.

17th February 2011 – Rhiannon

The service i received was very impressive. I have had some really bad experiences with dealerships and after the experience i have received i will always go back to Hornsby Mazda! fantastic job even after purchase care. I am extremely happy with my car and Mazda. Jason Wang was fantastic, i will always go back to him.

15th February 2011 – Lucas & Julie

Jason Wang was thoroughly professional, not pushy at all, not fitted the stereotype of the ordinary car dealer

4th February 2011 – Sarah

Rhiannon Bosma was a very professional and competent Staff Member and i was very happy to do business with her and Hornsby Mazda

23rd January 2011 – Declan

The entire process was handled very professionally by Ryan Haggerty. A high standard of customer service was experienced, at Hornsby Mazda, and was a contributing factor in the overall decision process.

22nd January 2011 – Caroline

All the personnel at Hornsby Mazda, in particular Dennis Chai, during the sale were friendly and professional. I had my dog with me on one visit and she waswelcomed and given water.

20th January 2011 – Yuk

Your Dennis Chai, the sales consultant / advisor is providing best services to customers. Very helpful and very professional. I have introduced friends to the sales consultant already. Dennis Chai is doing an excellent sales service to my friends

19th January 2011 – Arthur

The attitude of Christian Fischer to us on all occasions was terrific. This also goes for other members of the Hornsby Mazda staff we met. Our situation was a little different as we had travelled down to Sydney from Tweed Heads and felt that our kia rio would let us down if we attempted to drive home. We completed all contracts on the 3rd december as we were booked to sail on a cruise on the 4th december returning 18th. Delivery date was 20th december and the car was on the showroom floor with a big red bow on the bonnet wating for us.

9th January 2011 – Jolyon

Dennis Chai is the most pleasant car salesman i’ve ever dealt with. Very funny and seems to be very honest, I wouldn’t hesitate to recommend him or Hornsby Mazda to anyone.

2nd January 2011 – Anne

Very happy with the professionalism and assistance of Rhiannon Bosma – Hornsby Mazda with the delivery and follow up with my mazda3 – sp25 luxury sunroof